ANALISIS PENGARUH KENYAMANAN LINGKUNGAN DAN KEHANDALAN LAYANAN TERHADAP IKATAN EMOSIONAL DAN KETERLIBATAN NASABAH (Studi pada Nasabah PT. BCA, Tbk Cabang Sultan Agung Kota Pekalongan)

GUNAWAN, Evi Surjani and SOESANTO, Harry,(September 2016), ANALISIS PENGARUH KENYAMANAN LINGKUNGAN DAN KEHANDALAN LAYANAN TERHADAP IKATAN EMOSIONAL DAN KETERLIBATAN NASABAH (Studi pada Nasabah PT. BCA, Tbk Cabang Sultan Agung Kota Pekalongan). , UNSPECIFIED, UNSPECIFIED

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Keywords : environmental comfort, service reliability, customer emotional bonding, customer engagement, kenyamanan lingkungan, kehandalan layanan, customer emotional bonding, customer engagement
Journal or Publication Title: UNSPECIFIED
Volume: UNSPECIFIED
Number: UNSPECIFIED
Item Type: Thesis (Masters)
Subjects: Manajemen
Depositing User: Mohamad Sulamul Hadi
Date Deposited: 10 Dec 2021 04:15
Last Modified: 10 Dec 2021 04:15
URI: https://repofeb.undip.ac.id/id/eprint/9717

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