Kaabachi, Souheila and Obeid, Hassan,(2016), Determinants of Islamic banking adoption in Tunisia: empirical analysis. , International Journal of Bank Marketing, UNSPECIFIED
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Abstract
Purpose – The purpose of this paper is to identify the main factors influencing the adoption of Islamic
banking services in Tunisia.
Design/methodology/approach – The paper presents primary data collected by self-administered
questionnaires involving a sample of 239 respondents located in Tunis city. Respondents were
conventional banks’ customers who were actually non-users of Islamic banking. A descriptive
statistical analysis was conducted to determine consumers’ awareness of Islamic banking.
Findings – The results revealed that Islamic bank reputation, relative advantage of Islamic
banking and its compatibility with consumer religious beliefs, values, lifestyle and banking
habits influence positively the intention to use it. However, it seems that perceived complexity
and risk impact negatively the consumer intention to adopt this new financing system. The major
finding of this study is that there is a general lack of consumer awareness about Islamic
banking in Tunisia.
Practical implications – By identifying the drivers and inhibitors of Islamic banking acceptance
among potential adopters, this research aim to help banks’ managers to target their actions and
strategies more effectively.
Originality/value – This study is one of the earliest to be conducted on customers’ perception and
willingness to adopt Islamic banking services in Tunisia. It makes a contribution to the Islamic
banking adoption literature by extending and testing the diffusion innovation theory (Rogers, 2003) in
the context of Tunisia.
Keywords : | Consumer behaviour, Developing countries, Behaviour, Banking, Consumer attitudes, Customer surveys, UNSPECIFIED |
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Journal or Publication Title: | International Journal of Bank Marketing |
Volume: | 34 |
Number: | 7 |
Item Type: | Article |
Subjects: | Ekonomi Islam |
Depositing User: | Users 15 not found. |
Date Deposited: | 30 Dec 2019 01:56 |
Last Modified: | 30 Dec 2019 01:56 |
URI: | https://repofeb.undip.ac.id/id/eprint/1129 |