ANALISIS FAKTOR-FAKTOR YANG MENENTUKAN KEPUASAN PELANGGAN DAN PENGARUHNYA TERHADAP LOYALITAS PELANGGAN BANK SYARIAH Studi Empiris Pada Bank Syariah Di Jawa Tengah dan D.I. Yogyakarta

SASONO, Eko and FERDINAND, Augusty Tae,(February 2007), ANALISIS FAKTOR-FAKTOR YANG MENENTUKAN KEPUASAN PELANGGAN DAN PENGARUHNYA TERHADAP LOYALITAS PELANGGAN BANK SYARIAH Studi Empiris Pada Bank Syariah Di Jawa Tengah dan D.I. Yogyakarta. , UNSPECIFIED, UNSPECIFIED

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Keywords : service quality, service feature, customer complaint handling, customer satisfaction, customer loyalty, kualitas layanan, fitur layanan, penanganan keluhan pelanggan, kepuasan pelanggan, loyalitas pelanggan
Journal or Publication Title: UNSPECIFIED
Volume: UNSPECIFIED
Number: UNSPECIFIED
Item Type: Thesis (Masters)
Subjects: Manajemen
Depositing User: Mohamad Sulamul Hadi
Date Deposited: 24 Nov 2021 07:02
Last Modified: 24 Nov 2021 07:03
URI: https://repofeb.undip.ac.id/id/eprint/9622

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