NAUFAL, Rosyad Fadhil and SUDARYANTO, Budi,(8 March 2019), Pengaruh Faktor-Faktor Total Quality Management (TQM) Terhadap Kinerja Karyawan (Studi Pada Kantor Pelayanan Pajak Kabupaten Subang Jawa Barat). , UNSPECIFIED, UNSPECIFIED
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Abstract
This study aims to determine the effect of Total Quality Management of
employee performance at Tax Office in Subang West Java through four TQM
factors namely Commitment, Employee Involvement and Empowerment,
Continuous Improvement, and Teamwork
The data analysis method used in this study is Multiple Regression Analysis
is used to determine the effect of change a variable to another variable. The
population in the study were all employees of Tax Office Subang Jawa Barat.
Sample of 76 people with using saturated sampling techniques.
The results showed that the model was feasible based on the classical
assumption. Technique of multiple linear regression analysis indicating that all
independent variables have a significant influence on the dependent variable with
a confidence level of 5 percent, except for the variable Employee Involvement and
Empowerment, Continous Improvement that does not qualify as a variable that
significantly influence the Employee’s Performance due to have a significance
value above 5 percent.
Keywords : | Total Quality Management, Commitment, Employee Involvement and Empowerment, Continuous Improvement, Teamwork, Employee Performance, Manajemen Kualitas Total, Komitmen, Keterlibatan dan Pemberdayaan Karyawan, Peningkatan Berkesinambungan, Kerja Sama Tim, Kinerja Karyawan |
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Journal or Publication Title: | UNSPECIFIED |
Volume: | UNSPECIFIED |
Number: | UNSPECIFIED |
Item Type: | Thesis (Undergraduate) |
Subjects: | Manajemen |
Depositing User: | Endhar Priyo Utomo |
Date Deposited: | 23 Jan 2020 07:28 |
Last Modified: | 23 Jan 2020 07:28 |
URI: | https://repofeb.undip.ac.id/id/eprint/1543 |